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Customer service training

Delivery format: Closed classroom courses

Bray Leino BroadSkill

1 Lauder Lane, Roundswell Business Park, Barnstaple, EX31 3TA
Telephone: 01271 337110
Fax: 01271 337111
Email: broadskillenquiries@brayleino.co.uk
Website: www.brayleinobroadskill.co.uk

Bray Leino BroadSkill delivers measurable learning solutions that develop the performance of our customers’ employees. The business creates tailored and bespoke programmes that take into account all styles of delivery. Our mission for our customers is to inspire and engender improved performance in a cost efficient way. Bray Leino BroadSkill is unique in that we are the only training company that is fully integrated with a major communications and creative agency, Bray Leino Group.

Course Academy

Alexander House, 19 Fleming Way, Swindon, SN1 2NG
Contact: Chris Onslow
Telephone: 01793 600770
Email: info@courseacademy.com
Website: www.courseacademy.com

We are a leading UK training course provider, with over 120 UK based training venues, hundreds of quality training courses and thousands of satisfied clients.

Our training courses range from the highly structured technical and IT courses, to training in sales, accountancy and management. From the highly specific courses leading to recognised premier certifications to the more general foundation courses. Whatever your training requirements we have it covered.

H2 Training & Consultancy Ltd

PO Box 944, Newbury, RG14 9AN
Contact: Tina Halperin
Telephone: 0800 0015 151
Fax: 01635 38006
Email: mail@h2training.com
Website: www.h2training.com

If you’re looking for outstanding value and quality in personal effectiveness training, then welcome to H2...

We are well known for responding to the specific needs and priorities of our customers and we receive consistently high feedback from course participants and commissioning managers.

We offer training, coaching and consultancy services in over 30 effectiveness topics:

• Open (public) training courses are run in Central London and other UK locations on request. (Topics and dates on our website at: www.h2training.com/diary_dates.html)

• In-house training courses/coaching can be delivered as 1:1 or for groups of up to 12 people – these can be ‘off-the-shelf’, or tailored to fit your specific requirements. (More info on our website at: www.h2training.com/inhouse_courses.html)

To book a course, or to request a no-obligation consultation/quote, please call us at Freephone: 0800 0015 151, or email us at: mail@h2training.com

Intelligent Dialogue

100 Whiteladies Road, Clifton, Bristol BS8 2QY
Telephone: 0845 450 0988
Fax: 0845 450 0987
Email: info@intelligentdialogue.com
Website: www.intelligentdialogue.com

Training designed for your business, your market and your people.

We can help you with customer retention, by designing and delivering training which is relevant, realistic and reinforced.

Courses are high impact and deliver confidence, attitudes, skills and behaviours for great customer service.

We are specialists in complaint handling and dealing with angry or difficult customers, especially over the telephone. www.intelligentdialogue.com is a useful resource for improving customer service, and customer retention.

Gain | Retain | Grow
Skills | People | Business

JSB Training and Development

Dove House, Arcadia Avenue, London, N3 2JU
Telephone: 02083717000
Fax: 02083717053
Email: enquiries@jsbonline.com
Website: www.jsbonline.com

Since 1979 JSB has been delivering exceptional learning and development opportunities to individuals in hundreds of organisations in the UK and internationally. Our specialists work with individuals on our open course programmes and in-house training to help your people develop the core skills in effective client or customer care. Whatever their role and responsibilities, each participant will understand the nature of their contribution to effective client or customer care, the standard they need to meet and the way they need to behave.

For further information, visit: www.jsbonline.com/in-company/course/34/client-and-customer-care/introduction/

Stirling Training Consultants

The Courtyard, Park Royal Road, London, W3 6XA
Contact: Michelle Alles
Telephone: 020 8993 6663
Fax: 020 8993 6664
Email: stc@stirlingtraining.co.uk
Website: www.stirlingtraining.co.uk

Stirling Training Consultants (STC) provides dynamic bespoke training and consultancy that achieves results, drives performance and boosts profits.

With over 20 years experience, STC have developed and copy written innovative courses that inspire, enthuse and guarantee real change.

Bespoke Courses:
Management & Leadership Development, Communication Skills, Personal Development, Sales, Train the Trainer, and many many more.

Specialised Services:
Executive Coaching, Facilitation, Team Building, Motivational Speakers, Game Design, Consultancy and more.

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