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Time short in search for customer service training stars

The deadline for nominating 'Trainer of the Year' and 'Training Team of the Year' in the National Customer Service Awards 2006 is fast approaching.

In all, there are 33 award categories, designed to recognise the best in customer service delivery from individuals and organisations.

The closing date for entries is 17 May 2006. The finalists will be announced on 05 June 2006 and the Awards dinner will take place at Grosvenor House, Park Lane, London on Tuesday 19 September 2006.

The 2006 Awards categories are:

• Customer Service Team of the Year - Public Services & Education - (sponsored by CITY & GUILDS)
• Customer Service Team of the Year - Retail
• Customer Service Team of the Year - Leisure & Tourism
• Customer Service Team of the Year - Transport & Distribution - (sponsored by RAC)
• Customer Service Team of the Year - Telecommunications & IT
• Customer Service Team of the Year - Financial Services - (sponsored by KANA)
• Customer Service Team of the Year - Utilities
• Customer Service Team of the Year - General Companies - (sponsored by THAMES WATER)
• Customer Service Team of the Year - International - (sponsored by HEATHROW EXPRESS)
• Customer Service Team of the Year - Recovery Situation
• The ICS Front-Line Customer Service Professional of the Year - (sponsored by GALA GROUP)
• Young Customer Service Professional of the Year - (sponsored by SAINSBURY'S)
• Customer Service Newcomer of the Year
• Customer Service Manager of the Year - (sponsored by THE ROYAL BANK OF SCOTLAND GROUP)
• Customer Service Leader of the Year
• The Complaints Manager of the Year - (sponsored by ROYAL MAIL)
• Customer Service Complaints Team of the Year
• Customer Service Trainer of the Year - (sponsored by MORTGAGE EXPRESS)
• Customer Service Team Award - Focus On Disability
• E-Commerce Customer Service Award
• Best Use of Technology in Customer Service - (sponsored by SABIO)
• The SOCAP Award For Innovation in Customer Service
• Front-Line Customer Service Team of the Year
• Back Office Customer Service Team of the Year
• Customer Service Contact Centre Professional of the Year - (sponsored by VODAFONE)
• Customer Service Contact Centre of the Year (up to 100 seats) - (sponsored by BRITISH GAS)
• Customer Service Contact Centre of the Year (over 100 seats) - (sponsored by CALCOM)
• The EDF ENERGY Customer Service Management Team of the Year - (sponsored by EDF ENERGY)
• Customer Service Training Team of the Year
• The WOW of the Year Award
• The Customer Service Team of the Year - Business To Business - (sponsored by CMS CAMERON MCKENNA LLP)
• Lifetime Achievement Award
• The Customer Service Team of the Year Award

External link

National Customer Service Awards 2006

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