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Roadside assistance accreditation launched
A new accreditation for roadside patrol technicians has been developed by the AA, Mondial UK and the RAC, in association with the Institute of the Motor Industry (IMI) which governs the scheme.
The IMI says the Automotive Technician Accreditation (ATA) for Roadside Assistance tests the practical skills of patrols in a range of technical disciplines and also assesses theoretical systems knowledge.
An initial 100 patrols have achieved accreditation as part of a pilot programme and it will be available to all patrols across the three organisations, totalling some 5,000.
Patrol technicians will be required to renew their accreditation every five years, as part of their continuing professional development, which will be monitored by the IMI.
The ATA Roadside Assistance scheme consists of two levels of accreditation - Diagnostic Technician and Master Technician.
Sarah Sillars, chief executive of the Institute of the Motor Industry, said: "Such rapid vehicle evolution demands the utmost technical proficiency and the launch of ATA for the Roadside Assistance sector will bring continued reassurance to millions of motorists that they will be aided by technicians who are ambassadors for the cause in promoting skills, customer service and integrity."
The Automotive Technician Accreditation was first introduced in 2005 for garage technicians. The IMI reports that ATA has some 4,000 UK and Ireland technicians accredited to date. The scheme has since expanded into other sectors including auto glazing, crash repair, motorcycle servicing and vehicle estimating.
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