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LINE completes fourth e-learning project for HM Revenue & Customs

e-Learning and communications provider LINE Communications has completed its fourth project for HM Revenue and Customs (HMRC) since being awarded a framework agreement last year.

The four courses that have been produced include; Handling Litigation, which is designed to provide advice and support to Revenue Policy Technical Advisors on high profile disputes; Tax Credits, which aims to raise awareness of the potential impact of Enquiry Officers’ work on tax credits and two courses on workplace Health and Safety, one aimed at all staff across the organisation and the other at management.

Judy Maxwell from HM Revenue and Customs said: "HMRC is enhancing its use of technology in learning as part of our broader commitment to staff development. With over 100,000 staff employed throughout the country, e-learning is a valuable tool in ensuring that all parts of the organisation have access to the same high standard of development, when and where they need it."

Bruce Woods, Production Director for LINE said: "Our team worked very closely with the Inland Revenue, now Her Majesty’s Revenue and Customs, in designing and developing the most appropriate e-learning products for their immediate needs, and future proofing them for the new technical infrastructure they planned as part of the merger."

HM Revenue and Customs (HMRC) was formed in April 2005 from the merger of the Inland Revenue and HM Customs & Excise. The organisation is one of the UK’s largest employers with over 100,000 staff.

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