Home > News > August 2006 > 30 August 2006

Milk business opts for on demand training

Halo Training has developed a CD-based On Demand Training (ODT) tool for Wiseman's Dairies' Bellshill facility.

The e-learning programme covers the functionality and maintenance of the Line Production System (LPS) used in the dairy's filling halls.

Wiseman's approached Halo to develop a cost-effective e-learning programme to help familiarise new personnel with the LPS, and as a reference aid for existing engineers who only occasionally used the equipment.

The LPS is located in the dairy's filling hall and is a quality control procedure designed to check that the correct quantity of milk is filled into polybottles together with the right labels and coloured caps. At the centre of the LPS is a PC which provides batch information and has several engineering / diagnostic screens.

After completing the needs analysis, Halo split the ODT programme into several categories; overview of the dairy operation from milk procurement through to depot delivery; how to operate the LPS computer; how to fault find major components; how to access information from the database, reference documentation; and fault finding charts.

Calum Robertson, automation training engineer at Robert Wiseman's & Sons, said: "ODT offers a cost-effective means of delivering good quality training without the associated overheads of setting-up and running a separate department.

"We recognised an urgent need to strengthen the training of our engineering personnel and the ODT programme offered an easy-to-use, engaging and visually stimulating learning environment without the need for dedicated training staff. Its modular approach was particularly appealing.

"Initial feedback from the workforce has been favourable. In fact, we recently conducted a formal trial utilising experienced and recently employed engineers as test students and both found the content useful and learning interface intuitive. Comments have been so positive that we're now in discussions with Halo about developing ODT for other processes at Bellshill as well as other Wiseman's sites."

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