Home > News > November 2005 > 08-Nov-2005

GTS extends ITIL portfolio

Following the launch of its ITIL (IT Infrastructure Library) courseware earlier this year, GTSLearning has announced new additions to its portfolio of Service Management courses.

Robin Adda, managing director of GTSLearning, said, "We have experienced growing demand for ITIL content over the past 6 months. IT Service Management is fast becoming a requirement for internal corporate standards, and ITIL (IT Infrastructure Library) offers a measurable level of competence through the examinations provided by the Information Systems Examination Board (ISEB), part of the British Computer Society."

New courses from GTSLearning include Service Level Management and Change Management.

"Our ITIL Foundations courses have sparked the interest and customers now want to progress to the next stages of Service Support and Delivery," said Adda. "Topics addressed across the portfolio include a variety of key business needs, including incident and problem management, change management, service level management, IT service continuity and financial management for IT services."

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ITIL (the IT Infrastructure Library)

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