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Learning and training in organisations

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Stairway to CPD success
Developing an organisation-wide framework for professional development is a huge challenge, frequently faced by HR professionals. Imagine being tasked with the prospect of developing a CPD framework for an entire industry.

Perspectives on Training Needs Analysis
Changing Perspective share their top tips to help organisations produce an effective training needs analysis.

Leading the way in training the construction industry
Rebecca Rhodes, Skills Director for Sectors at the Learning and Skills Council, describes how Centres of Vocational Excellence (CoVEs) are helping to meet skills shortages in the construction industry.

Human capital management - Matching timing and talent
Achieving the most productive combination of workers and work is vital in order to gain competitive advantage says Tony Gasson of WebEx Communications.

Training shouldn't be bolted-on, it should be factored into a project at the outset
Despite significant research proving the benefits of integrating training into a project plan, the 'bolt-on' approach persists and this is dangerous. In the long run, ineffective or non-existent training costs more and causes distress. To be effective, training should be factored-in at the outset, fine-tuned at the pilot phase and launched ahead of rollout. (Paul Mason Consulting)

Activate your staff with practical skills
Businesses which invest seriously in training should expect value for money, particularly in a climate where cost is a constant focus. (By Anthony Greenfield, Head of Learning, Boxwood Group)

Continuous learning and development at Avon
Valerie Cooke, Personal Development Advisor at Avon Cosmetics, explains how establishing a culture of continuous learning and development is a rewarding challenge for both the business and employees. (Best Practice Club)

Learning from experience at City & Guilds
Simon Morgan and Cathie Head from City & Guilds' Excellence and People directorate talk about the contribution its internal NVQ centre has made to the organisation's learning culture. (Best Practice Club)

A world of magnificent maniacs: learning at WD-40 (.pdf 350kb)
The learning culture that helped turn WD-40 from a $116 million company into a $230 million company. (Garry Ridge/Batten Institute)

May I have your attention, please? Learning in a hyperconnected world
(.pdf 339kb)
"How can we foster learning in our organisations when information is available in such overwhelming amounts that employees may not be able to absorb any more of it?" (Charles Sieloff/Batten Institute)

At the water cooler of learning (.pdf 450kb)
“See that person? She's the smartest person in the company. And do you know who is the next smartest? The person sitting next to her.” Why we should be as obsessed with informal learning as we are with formal learning. (David Grebow/Batten Institute)

Performance review: UK bosses failing to listen to employee concerns.
Most employees are filled with dread at the prospect of their performance review. No surprise there then, but new research commissioned by Video Arts sheds some light on exactly why they are so feared.

Learning by doing: getting faster every lap (.pdf 430kb)
A look at the different types of learning by doing. (Jack Ring/Batten Institute)

Converting intellectual capital into competitive advantage (.pdf 381kb)
Success in the knowledge age requires new tools. This paper describes a unified approach to creating, maintaining, and exploiting intellectual capital, the knowledge platform. The objective is to deliver the right information at the right time to the right person, simply, economically, and immediately. (Internet Time Group)

The value of learning about learning (.pdf 235kb)
"The unsurprising consequence of not explicitly teaching learning and thinking is that people never improve the way they learn." (Jay Cross and Clark Quinn/Batten Institute)

Why communities are vital to learning (.pdf 484k)
How the process of creating a learning culture is enhanced in communities. (Rich Persaud and Gretchen Lee/Batten Institute)

Leveraging the people value chain: e-business necessity (.pdf 75kb)
e-Businesses are being held back by a lack of people with the ability to execute. Execution requires people who are innovative, fast, decisive, and focused. Looking at investing in people holistically, as a “people value chain,” offers a solution. (Internet Time Group)

Education and Training for the Information Technology Workforce (.pdf 1.99mb)
Report exploring the education and training landscape for policymakers in government, education, and business. Designed also to help make choices clearer for IT workers seeking skills and managing their careers, and for employers seeking training for their workforce. (US Department of Commerce, 2003)

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